SHIPPING INFO

Thank you for shopping with ILKARA. We ship worldwide, including the United States and the United Kingdom.

Order Processing

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. You will receive a confirmation email as soon as your order ships.

Delivery Time

Standard delivery takes 8–10 business days from the date your order ships. Delivery times are estimates and may occasionally vary due to carrier delays, customs processing, or events outside our control.

Shipping Costs

Shipping costs (if any) are calculated and displayed at checkout before you complete your purchase.

Order Tracking

Every order includes tracking. Once your order ships, you will receive a tracking number by email so you can follow your package at every step. You can also use our Track Order page at any time.

Customs, Duties and Taxes

International orders may be subject to import duties, taxes, or customs fees, which are determined by your local customs authority and are the responsibility of the recipient unless stated otherwise at checkout.

Wrong Address

Please make sure your shipping address is correct at checkout. We are unable to reroute packages once they have shipped. If you notice an error, contact us immediately at ilkaracompany@gmail.com.

Lost or Delayed Packages

If your order has not arrived within 15 business days of shipment, please contact us at ilkaracompany@gmail.com and we will investigate with the carrier and make it right.

Contact

For any shipping questions, reach us at ilkaracompany@gmail.com.